Date: Tue, 22 Feb 2011 14:11:45 -0500
From: Weny
Subject: Re: Propane prices
Read the fine print on your contracts with your propane companies and ask many questions when you call. We just had a shock when we called LP Cooper gas to ask for a specific number of gallons to be delivered to our home.
I had called last Thursday to ask the price and was quoted $3.28. We have a 500 gallon tank, much bigger than we need. I called on Friday and asked that 200 gallons be delivered. Yesterday they came and left the bill – $3.52/gallon.
I called this morning and was told that because we did not fill the tank there was a surcharge. She also told me
that there are times of the year when this surcharge applies (Sept – April, I believe). So, I will know better next time to ask many questions when I try to figure out what I need to purchase. (I had called another company last Thursday and was quoted $2.86/gallon for first time customers – you would think that companies would want to encourage existing customers instead of penalizing them for trying to be thrifty and making sure they can pay their bills!).
W. Dufour