Horrible experience with Regional Foundation Solutions out of Zebulon,NC. Hired them to raise a cement slab and install a pier to stabilize a roof overhang support post. They broke some large stone slabs used as paving at the entrance to a walkway, un-necessarily ruined some french drainage whose location had been pointed out to them, and left a horrible mess which they refused to clean up. Their defense was that the contract exempted them for liability for damages to landscaping. I countered that no landscaping had been damaged, that laying plywood over the stone slabs would have protected them as is standard practice when driving equipment over stone slabs set in the ground. Also that since I had pointed out the location of the french drains, and there was no need to disturb them, it was not a case of damaging landscaping but rather just being lazy and sloppy. There were other issues as well. When the owner finally came out to look at the problems, he continued to refuse to accept any responsibility. We had a pleasant, civil discussion, but he refused to acknowledge any fault on the part of his crew boss. So I and 2 friends spent two long days redoing the drainage and cleaning up the huge mess.
Date: Thu, 16 Jan 2020 08:28:36 -0500
From: Rhys Carpenter
Subject: Re: Foundation Repair Specialist Recommendations