Date: Thu, 18 Jun 2009 14:09:30 EDT
From: Jones Park
Subject: Clarification and then no comment
I believe my comments about First Citizens were misinterpreted. If you are traveling and the credit card accepts your charges, then why not let you know if there is potential cancellation, especially if you are someone who has always paid on time.
May I suggest for fun, an afternoon at the new Branch, listening to the blathering explanations people receive to their questions. It is a good afternoon’s laugh and laughing is good for the soul in this economy. Quality service always depends on the individual on the other side of the telephone, desk, or cash register and hopefully the person being served will be respectful. Kindness and good will should extend even in banking.
J