Date: Wed, 14 Jan 2009 14:31:14 -0500
From: MarkBeth Morton
Subject: Propane Service Problem
We were on Economy Propane Service in Pittsboro for a long time and found out this past summer that this company had the employees come in regular on a Friday – had them sit for 8 hours and handed them their termination checks. One day notice for selling there company to Cooper Oil and a weeks severance pay……..Not a good way to do business, especially when we valued the service of so many of their fine employees. We, as a customer were never sent any notification of the new ownership – so we cancelled there services and went with another propane service = Blossman’s out of Sanford = wonderful folks to work with.
Problem: Blossman’s has called Cooper Oil to tell them to pick up our tanks and we have made 3 telephone calls to Cooper Oil. One of those calls to Spencer = the manager. To-date, our tanks sit in our yard and we have not got any response as to when they will pick the tanks up so we can be reimbursed for the gas in them.
Has anybody else had a problem with Economy/Cooper Oil????? We would like to discuss some complaint options and/or at least advise Chatlist Readers of the awful service from Cooper Oil.
Please email or call: 542-6159/
Thanks – Mark and Beth Morton