Date: Mon, 22 Oct 2012 05:36:19 -0700 (PDT)
From: Meg Miller
Subject: Lowes Appliances
Well, I did end up with a fridge from LOWES b/c I got a very good deal on it. I may live to regret it but for now I’m satisfied with how things turned out.
The next day after Michael Sheppard (not kidder) smuggly laughed in my face I got a call from the store manager and he made things right and even gave me credit for the small amount of food I lost. I got a new refrigerator (I think) though it didn’t have any wrap on it and has a dent in the door, for the price he gave me I can’t argue. Let’s just hope it works. If not, this will definitely be the last time I deal with LOWES for any large item purchase.
I guess it boils down to who you’re dealing with. This store has had a lot of manager turnover and for reasons that are pretty curious…like just bad personal habits….making fun of people’s disabilities was one and another was emailing inappropriate pics to fellow employees, REALLY inappropriate. Anyway, Eric, the current manager was eally nice and it took me less than 5 minutes to get a resolution. The store is only as good as the people that are running it…….b/c the products they sell are available at other places.
Meg