Date: Sun, 6 Feb 2011 10:30:00 -0500
From: Pete Jaeger
Subject: C. H. Tire – Ann’s comments!
Bless you Ann for having the courage to re-Post and say you were wrong. Was about to post something in defense of my friends @ CH (Carrboro & Chatham County)Tire but see a number of you jumped in with POSITIVE remarks! Good for you!
Just my 2 cents — > It is so easy to be critical these days and I fear as in politics that there are many times a “silent majority” (out there) that do not feel the same as some folks who post negative reports — and then there are others who believe the last thing they hear and will just repeat information regardless of the validity!
There are IMHO many ways for businesses to defend themselves or to “keep” clients and one way is by “bashing” competition – not saying that this was the case here – but I tend to give folks a second chance – same as restaurants! I’ve gone to certain places to dine for many years and once (in a rare) while get a lousy meal or service – I might even speak to the owner or manager if I think they’d like to hear about it — but I don’t necessarily “go public” via a blog or chatlist. I don’t like eatin’ crow and in this day and age it can be easy to do once the “send” button is clicked! Bet you all know or have heard of similar circumstances!
Mark and Bret following in Al’s, their dad’s footsteps, are I feel are doing a great job: managing their businesses; employing knowledgably technicians; staying current with automotive innovations and computer generated programs (not all automotive repair services invest in or employ!!) – and I’d rather they tell me what they feel is wrong with my vehicles than to “skip” over any potential problem.
I don’t write often but in this case am moved to support an almost 60 year old business that has been loyal to me, my family my friends, and my business since 1973!
Pete
Pete Jaeger
Flintlock Group, LLC
Flintlock Farm Morgan Horses
4530 Mann’s Chapel Road
Chapel Hill, NC 27516
www.flintlockfarm.com