Date: Fri, 06 Aug 2010 13:39:50 -0400
From: Joe Suprick, PMP
Subject: Bad Cell phone coverage PLEASE READ and take action
[picappgallerysingle id=”177959″]Follow Chatters
I know there has been a large number of postings about poor or lack of cell coverage over the past couple of month on all carriers.
To correct the problems we all need to do one thing….
Open trouble tickets with our providers!!!!!!!
I have Sprint and have experienced calls dropping where they never did before, bad coverage, no coverage, etc.
I opened a trouble ticket over a month ago and open another one today, only to discover no one else had opened any in this area. That’s right NO ONE has opened any complaints.
Bottom line: If they only receive one or two complaints they will do nothing, since it is passed off as an isolated problem, most likely a phone issue. If everyone that is having service problems files a complaint, it will get corrected…
I have reason to believe there are issues with one of the service providers equipment knocking down the others or an out of specification transmitter. Either way the systems need to be correct and only the uses can make it happen by opening up the TICKETS!!!!
When calling, demand they open one and ask for the number.
To open a ticket, here are some of the number:
888-211-4727 (Sprint phones)
800-639-6111 (Nextel phones)
888-333-6651 (AT&T phones)
800-922-0204 (Verizon)
Please Do Your Part.