Often 1st level support has been outsourced, but upper tiers are in the US
Date: Thu, 27 Oct 2011 05:40:31 -0400 From: Chris Garriss Subject: Embarq – Centurylink First level support for 99% of IT related issues at almost all vendors is by people that either have no clue or have forcefully been instructed to follow the script, period. If you are a commercialContinue Reading