Date: Sat, 13 Nov 2010 10:57:51 -0500
From: Cindy Lodestro
Subject: The Door Doctor
Just a big thank you (and recommendation for) Robert, The Door Doctor.
Robert kept in contact with me until I could figure out my schedule and just came by this morning to do great and fast work on my garage door. He also has put me on his spring list for maintenance (lubrication of mechanical parts) that will prolong the life of my unit. Robert is pleasant, efficient and reasonably priced.
Thanks,
Cindy
I had an awful experience with Robert Sprenger, the Door Doctor. I ordered a custom-made screen door and a storm door from him. I wanted an $800 deposit. He said he would install the storm door within two weeks and temporarily fix the screen door while the custom-made door was being made. I have not heard from him since, despite repeated attempts to contact him by means of his cell phone and e-mail. He has no address listed on his website, except Pittsboro, and he has at least one other complaint on Angie’s list. I plan to file a complaint against him in the Chatham County Small Claims Court.
And what was the final outcome? The only complaint I found on BBB turned out to be illness and was resolved.