Chatham Chatlist Highlights

Date: Wed, 16 Jul 2008 10:43:08 -0400
From: allen baddour
Subject: Chapel Hill Tire

I have had a completely different experience at Chapel Hill Tire. I used them in the 1980s and 90s and have returned to them now that they have a location in Chatham.

One of my cars is a Jetta. Jetta owners know that Jettas have electrical issues. Mine is about 10 years old and has some electrical issues and an oxygen sensor issue. This has put the check engine light on fairly consistently for the last 5 years or so UNTIL I got the car to Chapel Hill Tire and they figured it out. Through no fault of theirs the oxygen sensor has failed twice since it was installed, and each time CH Tire has replaced it for free, volunteering that they would do so without me even asking.

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Date: Wed, 16 Jul 2008 09:59:58 EDT
From: Greg Jones
Subject: merchant update 7-16

thanks gene…an amazing response from the chatters…several direct  e-mails and a ton of posts!

situation resolved, the manager of the  tire store called me Monday morning explaining the credit for my alignment  charge had been posted and indeed it was, so money back, all is well.

In defense  of that store, I had a tire failure on my work van, a one ton american made full  size truck, and they had me back on the road within hours at a reasonable price.  No problems there, my car however is another matter, a european, front wheel  drive, turbo charged, 30 mpg sports sedan.

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Date: Wed, 16 Jul 2008 09:02:29 -0400
From: Ann Harvel
Subject: Cole Park Chapel Hill Tire

I would just like to say that I have heard numerous complaints from employees at work about Chapel Hill Tire at Cole Park.  However, please don’t confuse them with the Chapel Hill Tire at university Mall.  The difference is day and night.  I know it’s not in Chatham County but I just want the records cleared that they are not the same – just the same name.

AnnH

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Date: Tue, 15 Jul 2008 00:29:55 EDT
From: Greg Jones
Subject: merchant warning

I encountered a problem I think should be shared with our fellow readers.

I recently needed to purchase some tires for my car. I went to Chapel Hill Tire at cole park plaza. After discussing options, I selected a set and agreed to  have them installed next day. After installation and payment which included  alignment, I drove the car home…in driving I noticed a rather pronounced steering problem, I called the store, they said bring it in , which I did.

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