Date: Sun, 12 Jun 2011 14:21:49 -0400
From: Robin Hill
Subject: previous Alltell customers
Just wanted to alert people who used to have Alltell that if you had signed up for cell phone insurance and it was being directly billed to your credit card, you should check and make sure it isn’t still. Verizon says that they informed the insurance company (ESH) back when they bought out Alltell, but the insurance company says that they did not have the authorization to do so. So I have been billed many months for coverage I didn’t need and no one will take responsibility for it. My fault.