As a resident of one of the area’s “just outside” your coverage for dsl, fiber lines or even roadrunner cable broadband, yet surprisingly our close friend and neighbor on 87 north who is slightly less than 0.4 miles to our backyard has highspeed embarq DSL. I have been a telecommuter since i moved here about 6 years ago now and this is the same thing embarq and roadrunner’s customer support has been saying to my immediate neighbors and I on Mitchells Chapel rd & 87 North for 6 years. I stressed this upon first moving here with embarq and I was told that if i were to write my own petition for it and get everyone in my area to sign it that it would happen. Well needless to say i needed proper broadband for telecommuting badly and sattelite internet has been grossly expensive and barely a step above a dial-up. During my residence i have signed over SIX petitions from my surrounding neighbors, some off of chicken bridge and 87 and the rest in my immediate area, but nonetheless i suppose embarq has them filed away in a wastebasket with my original petition as well. It just amazes me that you can get broadband cable or dsl further up 87 north towards silk hope where those pretty new developments are being put. Surely an area mostly comprised of medium to small family homes wouldn’t need high speed internet access since your demographics probably say most of us can’t afford own personal computer’s. Though most of us prefer not to live in those awful pretty cookie cutter and spit developments that have just been popping up everywhere attracting big money. Needless to say i think we’ve been beating this dead horse with a stick long enough. Joy, Hopefully you get some decent connectivity soon. As for the rest of us, i guess we can keep filling out petitions that get ignored or just wait for the insane amount of over development in pittsboro and its immediate surrounding area’s to finish building and making the broadband companies around here the money they deserve for the top notch customer service and support they have provided many of my neighbors and I with over this situation in the last HALF A DECADE. Thanks Lamont, but i can only take you about half as seriously as i have taken the other large county broadband representatives customer support teams.

Sincerest Regards, Evan Keiser

Mitchells Chapel rd & 87 North
Pittsboro, NC, 27312

I would like to research if we could provide service in your area and if not I would like to see if we can offer an alternative. Please provide your phone number if you are already an Embarq phone service customer and I will research our cover and possible future coverage plans to give you more information on when High Speed Internet service would be available to you. We strive for complete customer satisfaction and with your help we can improve our service. Thank you for using Embarq, your complete communications solution.

Lamont L.
Embarq Customer Support
embarq_lamont@embarq.com
For additional support please visit http://www.embarq.com/freetv or call 1-877-646-3282
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